Apply Charge Routing from Reservation


  1. Find the reservation you wish to charge route

  2. Open the Reservation Folio

  3. Under the Reservation information on the right-hand side, click on the Routing button 

  4. Click on the option for Charge Routing

  5. You will have the option to route charges to a different folio letter, another guest account, or a group account

  6. From the list, select the Accounting Groups or Department codes to send

  7. Selecting an Account Group will select all department codes assigned to that Accounting Group

  8. Once charges to send have all been selected:    

    1. To move folio letters: Select the folio letter to move the charges to, and if desired check the box to move existing postings to the selected folio

    2. To send to another Guest Folio: Type in the name of the guest on the folio to move the charges to (The reservation must be in Reserved or In-House)

    3. To send to a Group Account: Type in the Group code or name of the group to send the charges to (The group must be open or definite)

  9. Press OK to complete